Our Contact Details

Simon & Marianna Fuller                                          Trenoweth Farm                                                                          St Keverne                                                                                        Helston                                                                                            Cornwall                                                                                           TR12 6QQ                                                                                                             Email: hello@fullerblooms.co.uk

For Gardening Services please contact Simon on         01326 280338 or 07976 400152

For Flowers & Plants please contact Marianna on       01326 280338 or 07792 000433

Our workshop direct line is 01326 281126

 

Fuller Blooms Privacy Notice

 

Who We Are

Fuller Blooms we gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

 

Information That We Collect

Fuller Blooms processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

 

The personal data that we collect from you is: -

  • Full Name
  • Home Address
  • Personal Email
  • Home Telephone Number
  • Mobile Telephone Number

 

We collect information in the following ways: -

  • Customer calling our business to place an order
  • Customer emailing our business to place an order
  • Customer visiting the our business premises to place an order

 

 

How We Use Your Personal Data

Fuller Blooms takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: -

 

  • We collect your personal data to allow us to process Flower orders. 
  • We collect your personal data to allow us to work at your premises.
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

 

Your Rights

You have the right to access any personal information that Fuller Blooms processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

 

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement Fuller Blooms uses a third-party to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

Safeguarding Measures

Fuller Blooms takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

 

  • We protect your data in transit to your web browser using SSL/TLS encryption
  • We use anti-virus and anti-malware software on our servers
  • We perform regular security updates on our servers

 

Transfers Outside the European Union

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data.  Fuller Blooms does not transfer or store any personal data outside the EU.

 

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Fuller Blooms however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

 

How Long We Keep Your Data

Fuller Blooms only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Lodging A Complaint

Fuller Blooms only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

 

Fuller Blooms

1 Trenoweth Farm Cottages, St Keverne, Helston, Cornwall, TR12 6QQ

01326280338

hello@fullerblooms.co.uk

 

Fuller Blooms take your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Notice. If you do not consent to us collecting and processing your personal data, please contact us at the above address.

Contact us!

If you would like to place an order or discuss any flower requirements please drop us a line on:

 

Office 01326 280338

hello@fullerblooms.co.uk

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